Is it possible to change STEP request from 1 to 2

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Is it possible to change STEP request from 1 to 2

Postby RyanZwicker » Tue Apr 23, 2013 6:56 pm

Hey there, i signed up for the STEP program a while back. At that time i only needed 1 ticket so i just specified that in the profile. My wife has since made some changes and is now able to attend. So my question is, where i currently have it set to just needing one ticket. Is that all i can possibly get when my time comes next in line. Or is there a way to get it changed to 2 tickets needed?

Thanks for any and all info.
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Re: Is it possible to change STEP request from 1 to 2

Postby Savannah » Tue Apr 23, 2013 7:52 pm

I didn't see an answer about changing the # of tickets requested in the STEP FAQ (only that you can turn down a ticket) but here's a link to an online form where you can submit a question.

http://tickets2.burningman.com/contact.php

Or, email ticketsupport@burningman.com
*** 2013 Survival Guide ***

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Re: Is it possible to change STEP request from 1 to 2

Postby RyanZwicker » Wed Apr 24, 2013 2:09 pm

Hi Savannah,

Thanks again for the help and info. If i get lucky enough to snag up some tickets. I'll have to get in touch and try and thank you in person while getting my first dose of dust. All the info across all the posts I've put up is greatly appreciated.

Ryan
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Re: Is it possible to change STEP request from 1 to 2

Postby RyanZwicker » Mon Apr 29, 2013 6:59 pm

Just in case anyone else comes across this thread wondering the same thing the response from the Burning Man support staff was this:

Hi Ryan

Unfortunately we cannot alter STEP registrations once they've been submitted. If you need another ticket, we suggest having that second person sign up for STEP for a single ticket on their own.

Sincerely,

Frog | Burning Man Tickets
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Re: Is it possible to change STEP request from 1 to 2

Postby Savannah » Mon Apr 29, 2013 10:47 pm

Thank you for letting us know what the answer was. Sorry it wasn't the answer you hoped for . . . though I guess I can see why they did it that way.
*** 2013 Survival Guide ***

"I must've lost it when I was twerking at the trash fence." -- BBadger

"Snark away, ePlaya, you magnificent bastards." -- McStrangle
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