Burning Man 2013 Tickets Info

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Re: Burning Man 2013 Tickets Info

Postby mdmf007 » Wed Feb 13, 2013 2:05 pm

9ah wrote:That would also suck if someone was using public wifi somewhere and another person tried after them/folks at the same company... I know a few people that work/burn together (Googler's for one)....


We have that issue here, there are 10 of us or so in one office, and we crush our little T1 line trying to get tix at the same time I am sure. So far it hasnt told any of the other lads to get bent yet - your mileage may vary
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Re: Burning Man 2013 Tickets Info

Postby Killbuck » Wed Feb 13, 2013 2:30 pm

It seems it does.... I had to re enter- refresh, but it came back!!!!!! and I was able to get back in and complete. But it's slow...... and page kept crashing.

Burningman- nobody goes there anymore, it's too crowded.
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Re: Burning Man 2013 Tickets Info

Postby PabloElD » Wed Feb 13, 2013 2:31 pm

After 45 minutes, I received a "Connection Reset", reloaded the page, and reentered my code, as instructed on the web page. This happened five times or more, with several minutes of correct updating in between resets. Finally the page says
"You have reached our limit for trying. Please contact customer support for more information."

Wow - unbelievable! A failure of design and testing on multiple levels.
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Re: Burning Man 2013 Tickets Info

Postby Rice » Wed Feb 13, 2013 2:34 pm

Killbuck wrote:It seems it does.... I had to re enter- refresh, but it came back!!!!!! and I was able to get back in and complete. But it's slow...... and page kept crashing.

Burningman- nobody goes there anymore, it's too crowded.

It seems that the XYXX.Burningman.com web sites are running a lot slower than normal... Oh well, this has been happening since I started going in 07. (I wonder if some ass is not trying a DOS attack just to try and screw anxious burners over???)
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Re: Burning Man 2013 Tickets Info

Postby trilobyte » Wed Feb 13, 2013 2:41 pm

There's no denial of service in progress, it's just the kind of sheer volume of traffic that would make even big cloud server hosts choke and gag just a little. The burningman.com and eplaya.burningman.com sites aren't hitting any high water marks (the peak for the boards was nearly double today's traffic), but it's definitely busy.
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Re: Burning Man 2013 Tickets Info

Postby Rice » Wed Feb 13, 2013 3:06 pm

trilobyte wrote:There's no denial of service in progress, it's just the kind of sheer volume of traffic that would make even big cloud server hosts choke and gag just a little. The burningman.com and eplaya.burningman.com sites aren't hitting any high water marks (the peak for the boards was nearly double today's traffic), but it's definitely busy.

That is good to know! (I had my evil hat on there for that post.)

I have noticed that there is a percentage of people who tend to panic when anything Burning Man related does not behave as they expect... Ticket sales are one of those extra panic times ;)

Patience, actually reading to comprehend is really necessary on days such as today. . .
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Re: Burning Man 2013 Tickets Info

Postby starren » Wed Feb 13, 2013 3:21 pm

PabloElD wrote:After 45 minutes, I received a "Connection Reset", reloaded the page, and reentered my code, as instructed on the web page. This happened five times or more, with several minutes of correct updating in between resets. Finally the page says
"You have reached our limit for trying. Please contact customer support for more information."

Wow - unbelievable! A failure of design and testing on multiple levels.



Try switching browsers.
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Re: Burning Man 2013 Tickets Info

Postby trilobyte » Wed Feb 13, 2013 3:22 pm

I've just got confirmation from the ticket team, the passcode not registered error is a cookie issue. Clear your cookies (or switch browsers, since cookies are browser-specific), you should be set to go.
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Re: Burning Man 2013 Tickets Info

Postby N2FBoston » Wed Feb 13, 2013 3:23 pm

To everyone who got the message that they have reached the limit and now can't get back in - erase your cookies or change browsers!

Did the individual tickets sell out on the spot last year or did it take a few days/weeks?
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Re: Burning Man 2013 Tickets Info

Postby Rice » Wed Feb 13, 2013 3:34 pm

N2FBoston wrote:To everyone who got the message that they have reached the limit and now can't get back in - erase your cookies or change browsers!

Did the individual tickets sell out on the spot last year or did it take a few days/weeks?

Last year they did a lottery. Which is a different sales scheme - not to be compared at all (apples vs bananas)

The first year the tickets sold out (in 2011), the tickets did not sell out until late June (I think)...

It is too early to panic. (A determined burner will be able to find a ticket!! Plan to go regardless, you will find a ticket.)
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Re: Burning Man 2013 Tickets Info

Postby N2FBoston » Wed Feb 13, 2013 3:36 pm

Thanks! good to know :)
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Re: Burning Man 2013 Tickets Info

Postby theCryptofishist » Wed Feb 13, 2013 3:37 pm

Oh fuck, STEP again. How do I sign up for that.

I know, it hasn't been released yet.
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Re: Burning Man 2013 Tickets Info

Postby Hayseed » Wed Feb 13, 2013 3:52 pm

Got in at 12 and 51 seconds. At 1:10 my password locked out. 1:13 back on with different browser. It's now 2:50.

QUESTION: Should I stay put.....or

clear cookies and try going back on with original browser?

Logic being it would remember my place in line, instead of staying put at a 1:13 start time.


"I don't know" is an acceptable answer.
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Re: Burning Man 2013 Tickets Info

Postby tatonka » Wed Feb 13, 2013 4:23 pm

Ok my buddy got 2 tickets under his name , will his name be on both tickets?
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Re: Burning Man 2013 Tickets Info

Postby trilobyte » Wed Feb 13, 2013 4:26 pm

Names are not printed on the tickets. The ticket order is in his name - if they're being mailed out then when he receives them he can give the other to someone else without needing to do anything extra. If they're being held at will call, he will need to be the one who picks up the order at the box office.
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Re: Burning Man 2013 Tickets Info

Postby tatonka » Wed Feb 13, 2013 4:57 pm

thanks :)
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Re: Burning Man 2013 Tickets Info

Postby whynotnow29 » Wed Feb 13, 2013 5:07 pm

I got in !!!! :lol:

3 hrs and 5min wait. My browser never dropped, I was not sure if I should refresh along the way, but didn't, if that advise helps anyone
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Re: Burning Man 2013 Tickets Info

Postby trilobyte » Wed Feb 13, 2013 5:16 pm

Great to hear, congrats!
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Re: Burning Man 2013 Tickets Info

Postby tinymystic » Wed Feb 13, 2013 5:22 pm

I Made it! Whoo Hoooo.... logged on at 12:00:49 Went to ticket page at 3:55 So, not too bad, I'm so excited!!! Can't wait to be there! Let the journey begin!
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Re: Burning Man 2013 Tickets Info

Postby whynotnow29 » Wed Feb 13, 2013 5:29 pm

trilobyte wrote:Great to hear, congrats!


I'm ET,. so I'm still stuck at work after 7pm,.. didn't want to leave and have to start over end of the queue line. but I am so smiling.
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Re: Burning Man 2013 Tickets Info

Postby kiss-o-matic » Wed Feb 13, 2013 5:32 pm

whynotnow29 wrote:
trilobyte wrote:Great to hear, congrats!


I'm ET,. so I'm still stuck at work after 7pm,.. didn't want to leave and have to start over end of the queue line. but I am so smiling.


Ride the clock!
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Re: Burning Man 2013 Tickets Info

Postby NathanLV » Wed Feb 13, 2013 7:04 pm

I keep getting through the queue and then not being able to select a quantity other than 0
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Re: Burning Man 2013 Tickets Info

Postby trilobyte » Wed Feb 13, 2013 7:21 pm

It appears that the supply has run dry.

The next opportunity for tickets will be the Secure Ticket Exchange Program (STEP), which opens up in a few weeks. Stay tuned for more info on that process. Additionally, 1000+ tickets will be sold in the OMG sale in August, and of course burner-to-burner aftermarket sales.
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Re: Burning Man 2013 Tickets Info

Postby BrisBurner » Wed Feb 13, 2013 8:23 pm

Got tickets! 6 of us are coming to BM from Brisbane in Australia.

It took 4 hours for all of us to get tickets but we got there in the end. We all logged in at 6am our time so some of us had to be late for work. shame! :D

So excited.
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Re: Burning Man 2013 Tickets Info

Postby BrisBurner » Wed Feb 13, 2013 8:25 pm

ps We're totally happy with the price of tickets. Normal two day music festivals in Australia cost the same amount. I know this is different, but still totally worth it.
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Re: Burning Man 2013 Tickets Info

Postby Killbuck » Wed Feb 13, 2013 8:35 pm

Yeah, when people say to me BM tickets are expensive, I ask them what Superbowl tickets are going for.... 3 hours at min of a thousand bucks. BM- 7 to 10 days.... do the math! Welcome Aussie Burners!
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Re: Burning Man 2013 Tickets Info

Postby theCryptofishist » Wed Feb 13, 2013 9:19 pm

You'd have to pay me well over a thousand to get me to the superbowl.
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Re: Burning Man 2013 Tickets Info

Postby freeeeeman » Wed Feb 13, 2013 9:23 pm

wow. 4k low income. 3k pre sales (did they sell out?). 10k direct (did they sell out?) and 40k main sale.... gone....
though only 57k tickets + 1k more for OMG as opposed to 61k last year. (wasn't that the number?) i'm betting BMorg releases more tickets into STEP once they get their permit from BLM.

am i on crack?
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Re: Burning Man 2013 Tickets Info

Postby Killbuck » Wed Feb 13, 2013 9:32 pm

theCryptofishist wrote:You'd have to pay me well over a thousand to get me to the superbowl.


Ditto!
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Re: Burning Man 2013 Tickets Info

Postby ygmir » Wed Feb 13, 2013 9:37 pm

Killbuck wrote:
theCryptofishist wrote:You'd have to pay me well over a thousand to get me to the superbowl.


Ditto!


it's an anti superbowl party.......can I join in?
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