The Individual Sale has started!

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Re: The Individual Sale has started!

Postby beer » Wed Feb 13, 2013 4:58 pm

9ah wrote:
Martiansky wrote:
Frizzboom wrote:seems when you have to re enter your code you start over. also time outs seem to throw you back. Notes on other sources say that the "sold out" problem is being fixed there are still tickets available.



So, Ive had to refresh and reenter my passcode 7 times so everytime it moved me back in the line?
Well hellfire.....!!!



Ermahgerd... You may have to by tickets for $380 instead of $380 now... It'll be fine... Probably. :coffee:


You've posted some good ones today, but that one got me. :lol:


k.
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Re: The Individual Sale has started!

Postby Brother Monkey » Wed Feb 13, 2013 5:05 pm

Entered the main sale at 12:00:39. Got to the in-ticketing page about twenty minutes later. Clicked "complete purchase" and everything went to hell.

Went back to the start (did not pass go). Waited another 3 hours and 42 minutes. Finally... got my confirmation email approximately four hours and two minutes after putting in my code for the first time.

Trying to spread the hope to those that are still waiting. Good luck. See you in the dust.
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Re: The Individual Sale has started!

Postby chucktwo » Wed Feb 13, 2013 5:06 pm

At the 4 hour mark I was put through to the purchase page, entered the required info and CONFIRMATION!!!

They are still available!! Hang in there!!! :D
"What delights us expands us and loosens the living spark buried under our studied complacency"
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Re: The Individual Sale has started!

Postby Martiansky » Wed Feb 13, 2013 5:08 pm

I definately agree with you on that one, beer!

"It'll be ok...probably! :coffee:"
Good one 9ah!

4 hours and 5 minutes and....
Still in the "Queue"

Sounds like a line from a scifi movie!

Captain, we're stuck in the QUEUE and the engines are offline!
So the theme this year is like a giant camp out in the desert? With people bringing lots of shit from all over? uh.. -Marscrumbs
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Re: The Individual Sale has started!

Postby Asherbeez » Wed Feb 13, 2013 5:09 pm

12:03 start and 4:05 finish. Stay strong everyone and see you back home!
Dancing is a state of mind and may not even involve movement at all.
~Simon of the Playa
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Re: The Individual Sale has started!

Postby chrysalis » Wed Feb 13, 2013 5:10 pm

Started at 12:00:45, got all the way up to where I was asked how many tickets I wanted to buy and then the next page never finished loading. I was so afraid of refreshing and losing something that by the time I finally did refresh, what I got was an inticketing page stating that my session had expired. Re-entered the sale and had the connection time out a few times but finally! A few minutes ago I was able to buy my tickets!

Persevere and don't give up hope!
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Re: The Individual Sale has started!

Postby stevefarris24 » Wed Feb 13, 2013 5:12 pm

My experience was almost exactly the same as Brother Monkey. Got in at 12:00:20, got hung up and sent to In-Ticketing about 25 minutes later. Reentered the code and waited 3 hours and 50 minutes before the purchase screen popped-up. It was sluggish, but functioned normally and I now have my tickets.

Everyone hang in there. I know this is a huge pain in the ass, but figure about 3 or 4 hours. Remember that it's Visa or MasterCard only. Have everything ready to go and keep an eye on your screen.
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Re: The Individual Sale has started!

Postby hurschmann » Wed Feb 13, 2013 5:13 pm

Patience and my birthday! Got my wish! One ticket to Cargo Cult - Burning Man 2013!!!

Logged in at 1:47 p.m. See y'all in the dust!
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Re: The Individual Sale has started!

Postby Canoe » Wed Feb 13, 2013 5:15 pm

4:11
Four hours and seven minutes of "Please stand by..." after entering my Unique Access Code at 12:04, and I finally get a time stamp and "you're in the queue" with the IP address.
*** http://www.burningman.com/preparation/ ***
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Re: The Individual Sale has started!

Postby mini_wheat » Wed Feb 13, 2013 5:16 pm

Got all the way through and tried to put in an international billing address and it kicked me out.

I give up.
Dancing is the perpendicular re-enactment of the horizontal desire.
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Re: The Individual Sale has started!

Postby A-Man » Wed Feb 13, 2013 5:17 pm

BeachBum wrote:Got in at 12:00:53, got ticket right about 2:00.

Beside the expected turn on cookies and make sure Javascript is on, I found out I also needed to turn off the Firefox "Warn me when websites try to redirect or reload the page", and I also turned off the Winblows Local Area Connection Status - Properties - "Notify me when this connection has limited or no connectivity" j

Good luck to everyone!


I did the "turn off firefox warn me when websites try to redirect thing"... 15 mins later, instead of getting my 6th lost connection I got in!!!!
then it complained about some security settings... I clicked on allow, yes, yes, I don't care take down all the security and the obstacles to this transaction buttons..
finally I got to order page...

Thanks BeachBum, much appreciated. I am going home.
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Re: The Individual Sale has started!

Postby beer » Wed Feb 13, 2013 5:17 pm

What a ride !

With an initial time in queue of 12:01:38, several time outs/resets, a passcode lockout, and a computer and browser change, and sold out scares, I got thru and a ticket is purchased with an email in the box.

Hang in there everyone. :mrgreen:




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Keep the Faith!

Postby dawnomight » Wed Feb 13, 2013 5:21 pm

Hey Everyone - After finally logging in around 1:30 pm PST (shit - almost forgot) this afternoon and many reloads and refreshes, fretting and fearing at about 4:10 pm I was able to purchase. Hang in...keep the faith...and hope to see YOU on the playa!

xoxo
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Re: The Individual Sale has started!

Postby digitalfuckboy » Wed Feb 13, 2013 5:22 pm

GOT MY TICKETS JUST NOW!! (12:15 login)

See above post, I got the "no more tickets" screen earlier. Here's what's important. I saw a comment on the BM facebook page saying you should try going into your browser history for the "enter code" page that got you to the "no more tickets" screen. I had previously gotten back in the queue but I wanted to try this, so I did it in another window. IT TOOK ME STRAIGHT TO TICKET PURCHASING. I bought them, and I am now looking at my other queued window, which is still refreshing normally, telling me to wait.

It looks like if you got the "no more tickets" page, you're already in the front of the line. Take your workaround cutsies, 'cause you already earned them. WARNING: I have strong computer-faith JUJU...doubters should not use this method...of course, any method will fail for a doubter. The thoughts in your head are the same size as the impulses running through the circuit boards, and storing the information. If your will (whatever it's made of) can affect the thoughts in your head, even a "rationalist" has to admit computer bugs should be controllable with the mind. I should know, I was a doubter earlier in this lifetime.

Databases are so full of information, no single person can act on all of them at once with full knowledge of the effects of those actions (unless they're being deleted). It is likely there is no good way to get thousands of people who were misdirected, back into the queue properly in real-time. I hope this method works for the correct people and doesn't just confuse the servers...oop, there I go thinking I'm important ;)
do not destroy what we have created; only what we have created to destroy
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Re: The Individual Sale has started!

Postby Canoe » Wed Feb 13, 2013 5:22 pm

mini_wheat wrote:Got all the way through and tried to put in an international billing address and it kicked me out.

I give up.

email ticketsupport@burningman.com?
*** http://www.burningman.com/preparation/ ***
... but don't harm the red dragon that frequents the area from time to time. He and I have an agreement.
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Re: The Individual Sale has started!

Postby lollergirl » Wed Feb 13, 2013 5:24 pm

princess can haz ticket!!!!! *squee*
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Re: The Individual Sale has started!

Postby stile » Wed Feb 13, 2013 5:26 pm

If you're still waiting for a ticket... here's a quick update

I logged in at 12 sharp.
Got "in queue" at about 12:01.
Had to refresh IE about six times and finally gave up and used Safari at about 1pm.
Waited until 4pm.
Then got an error. The page automatically refreshed to a blank sign-in page. It seemed to boot me out, asking for my login code again as if it was 12 noon all over again... what a scare. When I entered my code again, it finally took me to the buy ticket page.

This one fact... that is makes it seem as if you have lost your place in queue and must re-enter your code on a page that appears blank, as if you're starting all over again... well, it has caused so many people stress today. So, a simple request for next year: Please have more informative ticket pages. Displaying the number in line couldn't hurt, especially with trouble-shooting. More importantly, have a few basic FAQ's listed or more description about what to expect in the process. Something more than "Hey There!" or "Greetings!", which I've been looking at for 4 hours. A thumbnail screenshot of each page in the process perhaps? Being "booted' so many times, especially right before purchasing a ticket, made me almost give up, thinking I was back at the end of the queue again.

Have watched my browser like a hawk for 4 hours, I finally did get my ticket. Wanted others, who are still waiting, to know. Wishing you best of luck! :)
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Re: The Individual Sale has started!

Postby 48_love » Wed Feb 13, 2013 5:31 pm

Ha, got 'em ... much of the same scenarios as people mentioned.

I'm not sure why I didn't take today off from work.

My wife got on from home at 2:00 PM after I had the 12:00:18 entry then the stuff and things. 4:27 for the email purchase confirmation.

IT'S ON!!!
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Re: The Individual Sale has started!

Postby tattoogoddess » Wed Feb 13, 2013 5:32 pm

got mine FINALLY after 4 hours and 15 minutes worth of waiting. all my camp members got theirs to. now to start really planning!

but hey in that 4 hours i got some major work done on my family tree. my 11th great grandfather is sir William Alexander 1st earl of Stirling. wonder if i can take over the castle and claim it as my own?
we totally look alike right?
Image


any ways happy happy dance!! going home!!
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Re: The Individual Sale has started!

Postby mmadonna40 » Wed Feb 13, 2013 5:34 pm

Just got our tickets... after waiting since noon. Hang in there!!!
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Re: The Individual Sale has started!

Postby trilobyte » Wed Feb 13, 2013 5:35 pm

Congrats to those who've recently achieved success!

mini_wheat - I've heard that international users who choose a form of shipping (instead of will call) have been having trouble. If you can get back in there, make sure you choose will call.
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Re: The Individual Sale has started!

Postby junglesmacks » Wed Feb 13, 2013 5:39 pm

Just helped a friend who has no working computer to get tickets. Got in line at 6:57pm EST and checked out at 7:35pm EST with only one server kickout/refresh. EASY!


All in all, I'd say that BMHQ did a kick ass job this year with everything!
Savannah wrote:It sounds freaky & wrong, so you need to do it.
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Re: The Individual Sale has started!

Postby Frizzboom » Wed Feb 13, 2013 5:42 pm

The floodgates seem to have opened! Hump a leg.
What does not kill me makes for great campfire stories.
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Re: The Individual Sale has started!

Postby skyhawkecks » Wed Feb 13, 2013 5:46 pm

They indeed opened. Myself and about 5 other friends all bought our tickets simultaneously.
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Re: The Individual Sale has started!

Postby nighthawk » Wed Feb 13, 2013 5:46 pm

Just got mine (after more than 4.5 hours of waiting), here's how it worked for me...

I got in queue at 12:00:17 (with Firefox).
I'd get some kind of page timeout error about every half hour, where only the frame in the center of the page showed the error.
Sometimes I tried reloading the page, which caused me to enter my passcode again.
Other times I tried reloading the frame, which did not cause me to enter my passcode, just got me back to the barberpole.

Based on a post I read on facebook, the next (last) time this happened, I closed the browser page and clicked on the link in the pre-reg email.
I was prompted for my passcode and went directly into the sales process, which had no hiccups.

As always, your mileage may vary. Good luck.
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Re: The Individual Sale has started!

Postby lucifurious » Wed Feb 13, 2013 5:47 pm

my first post ever on this board is to inform those still in line about my ticket sale that just went thru........

i was originally clocked at at 12:00:25

23 disconnect and re sign attempts later ....

i left work ....went home and signed back in

signed in once and left it at a time of...3:45

ticket sale final and email received 4:40pm pst time

i think it will be fine stay in line and good luck :D
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Re: The Individual Sale has started!

Postby theCryptofishist » Wed Feb 13, 2013 5:48 pm

skyhawkecks wrote:They indeed opened. Myself and about 5 other friends all bought our tickets simultaneously.

Simultaneous. How sexual revolution of you.
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Re: The Individual Sale has started!

Postby trilobyte » Wed Feb 13, 2013 5:49 pm

Sounds like a party!
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Re: The Individual Sale has started!

Postby theCryptofishist » Wed Feb 13, 2013 5:51 pm

trilobyte wrote:Sounds like a party!

Um, actually, it's a camping trip in the desert.
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Re: The Individual Sale has started!

Postby Suzylove » Wed Feb 13, 2013 5:51 pm

woohoo, finally got through, no confirmation email but fingers crossed that comes in the next few hours.

keep holding out guys, you will get there in the end!

i logged in at 12.03 on my ipad safari, waited for an hour and half, switched to my laptop chrome, had several connection probs, switched to firefox, and 4h40min later, i got through to purchase!

best of luck to everyone!
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