Captcha Prompt April 2014

We're doing it wrong...we know

Captcha Prompt April 2014

Postby trilobyte » Fri Apr 04, 2014 7:28 am

If you're seeing a Captcha prompt at login, and you know you entered your info correctly... don't worry - it's us, not you. We're experiencing a known technical issue (it's minor, but annoying) which is causing the site's software to 'be on the defensive' so to speak. The Burning Man tech team has been made aware, and will hopefully get us hooked up asap.

If you can't stand the extra captchas and don't want to bother coming back until it's fixed, we understand. You can keep an eye on this thread without having to log into the site, we'll post something here to give you the all clear once the tech team has gotten everything squared away. Otherwise, thanks for your patience.
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Re: Captcha Prompt April 2014

Postby trilobyte » Fri Apr 04, 2014 4:52 pm

This problem has now been resolved. Thanks to Backbone on the tech team, and to all of you for your patience.
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Re: Captcha Prompt April 2014

Postby TT120 » Fri Apr 04, 2014 5:58 pm

Thanks Trilo! Some of those words were hard to figure out. I had to try several times to get it right.
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Re: Captcha Prompt April 2014

Postby trilobyte » Sat Apr 05, 2014 7:42 am

Damn, it appears to be happening again. Another message has been sent in, and hopefully it can get knocked out sometime today.
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Re: Captcha Prompt April 2014

Postby trilobyte » Sat Apr 05, 2014 11:36 am

Resolved again. Hopefully it doesn't reappear in the near future, and we'll have something sorted for longer term in the near future. Thanks again to Backbone for all his help.

Edited to add: I spoke too soon, it appears the server's acting up yet again. I'm still thankful for Backbone going above and beyond the call of duty, hopefully the issue will be at our backs soon enough.
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Re: Captcha Prompt April 2014

Postby danibel » Mon Apr 07, 2014 7:22 pm

You may be aware but I thought I would post. I just was tasked with a little captcha. I thought the error message was funny. "You have exceeded the maximum number of logins." Or something like that.

I was like well, DUH. I log in almost every day! LOL
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Re: Captcha Prompt April 2014

Postby theCryptofishist » Mon Apr 07, 2014 8:30 pm

Just happened to me, too.
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Re: Captcha Prompt April 2014

Postby EspressoDude » Mon Apr 07, 2014 8:38 pm

I got the captcha, but for a different user.....................
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Re: Captcha Prompt April 2014

Postby trilobyte » Tue Apr 08, 2014 8:02 am

Feel free to read the posts I've made in this thread at any time.
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Re: Captcha Prompt April 2014

Postby ygmir » Tue Apr 08, 2014 12:34 pm

just for curiosity: what causes that?
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Re: Captcha Prompt April 2014

Postby TT120 » Tue Apr 08, 2014 1:15 pm

I only get the captcha prompt if I log in with a second computer on my network with the same external IP address.
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Re: Captcha Prompt April 2014

Postby ^Rhino! » Tue Apr 08, 2014 2:59 pm

I get the captcha prompt when I log in at a different IP address also.
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Re: Captcha Prompt April 2014

Postby theCryptofishist » Tue Apr 08, 2014 3:43 pm

I'm not getting it. So, my issue is solved...
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Re: Captcha Prompt April 2014

Postby trilobyte » Wed Apr 09, 2014 1:16 pm

I just got word from the tech team, they believe the issue has been resolved on a long-term basis. Thanks for your patience!
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