Waiting for the Website

Yep, you can buy, sell, barter or gift them here.

Postby Quiet Man » Wed Jan 05, 2005 1:30 pm

17%? Hmm, might almost be worth it....almost. Would rather donate that 17% to the BMorg to get a better order process of their own.
On the playa, I am known as "Watch"

"46.3% of all statistics are made up."
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Postby Tristan » Wed Jan 05, 2005 1:30 pm

*** SITE TEMPORARILY EXPERIENCEING DELAYS ***
Access to purchase tickets is temporarily unavailable, please be patient and check back in a few moments.
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Postby GuinivereElise » Wed Jan 05, 2005 1:31 pm

billybwilde wrote:
GuinivereElise wrote:well then.

fuck me for being a nice person.

those of you who can do a better job, go ahead. I'll be purchasing my ticket next year directly from you. don't let me down, or I'll flame you.

so there.


Not blaming you. Or the nifty BM tech team for that matter.

This is SOLELY the fault of inhousetickets.com

Did you see that part where there's a $3.50 "handling surcharge" (on top of $3.50 to pick it up from will call?)?

thanks.

That means they're being paid tens of thousands of dollars to provide this service to our community. They are certainly not volenteers.

To be honest, if we're paying $7 extra, why not just go thru ticketmaster? They may have an uglier name, but I'm sure as hell they know how to deal with first-day rushes like this.

The community should fire this ticket services provider. They're probably friends-of-friends tho... so I doubt that will happen.
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phew finally

Postby pinkCowboy » Wed Jan 05, 2005 1:31 pm

Well the system seems to have improved. Just managed to get all the way throught the transaction. Tix purchased....I hope. I know the money's outta my account.
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I just got in and got tickets!

Postby keepercurrent » Wed Jan 05, 2005 1:34 pm

It's up and running everyone! Go get em!
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Postby fairviewfellow » Wed Jan 05, 2005 1:34 pm

SUCCESS!!! After a bazillion tries!!! I'm in!!! Tickets bought, let the fun begin!!!! :lol:
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Postby Tristan » Wed Jan 05, 2005 1:35 pm

last year i managed to get all the way to confirmation but never received the tickets (even though it was charged and with secure mail delevery).

i started panicing less than 2 month before the event.

after hours of unsuccessful attempts, i finally managed to reach inhousetickets.com and they told me my ticket was "in limbo", i.e. purchased but not shipped for some obscure reason.

finally got the ticket, but that was not a good experience.
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Postby Guest » Wed Jan 05, 2005 1:35 pm

Got 'em...
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Postby Guest » Wed Jan 05, 2005 1:36 pm

Got 'em...
Guest
 

hmmmm

Postby crimbopple » Wed Jan 05, 2005 1:37 pm

well I put in all billing info and clicked the pay button, and we are here now:

"Not Found
The requested URL /confirm.php was not found on this server.


Apache/1.3.33 Server at burn.burningman.com Port 44"

Truly, I know it will all get worked out, but I feel damn sorry for those who will have to sort the mess out.
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Postby billybwilde » Wed Jan 05, 2005 1:38 pm

Well at least I'm getting a new error message:

We are sorry that we are experiencing temporary difficulties. Please try again later.

Message 4001

(when paypal site tries to confirm payment with inhousetickets server)
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Authorization?

Postby crimbopple » Wed Jan 05, 2005 1:40 pm

Billyb,
is that 'after':

"Please wait while your order is authorized.

This window will close automatically.

Transactions normally take 2 to 5 seconds, but can take as long as 1 minute.

If this window does not go away, check your email. If you do not receive an email confirmation, then try your order again or call 415-256-TIXX.

Questions about your transaction?
CONTACT US"
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Postby Tristan » Wed Jan 05, 2005 1:41 pm

got that after pressing the confirmation button:

Warning: filemtime(): Stat failed for /export/log/engine_err_log (errno=2 - No such file or directory) in /export/www/engine-ssl/live/include/fn_db.php on line 174

Warning: fopen(/export/log/engine_err_log): failed to open stream: Permission denied in /export/www/engine-ssl/live/include/fn_db.php on line 177

Warning: fwrite(): supplied argument is not a valid stream resource in /export/www/engine-ssl/live/include/fn_db.php on line 178

Warning: fclose(): supplied argument is not a valid stream resource in /export/www/engine-ssl/live/include/fn_db.php on line 179
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Re: Authorization?

Postby billybwilde » Wed Jan 05, 2005 1:42 pm

crimbopple wrote:Billyb,
is that 'after':

"Please wait while your order is authorized.

This window will close automatically.

Transactions normally take 2 to 5 seconds, but can take as long as 1 minute.

If this window does not go away, check your email. If you do not receive an email confirmation, then try your order again or call 415-256-TIXX.

Questions about your transaction?
CONTACT US"


Dunno. I went the paypal route, and it sounds like you went the checking-transfer route? Never saw that text.

I would recommend going back to tickets.burningman.com and restarting from there...

It seems that's the best way to restart the session.
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1 minute +

Postby crimbopple » Wed Jan 05, 2005 1:43 pm

Cuz I mean, It's been way longer than a minute, and that popup ain't disappearing. hmmmm.

:shock:

stare...
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authorize, please?

Postby eatpapaya » Wed Jan 05, 2005 1:49 pm

I'm in the same boat
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Postby burnwithme » Wed Jan 05, 2005 1:53 pm

Hurrrraaaaaayyyyyy, I got mine!!!!!!!!!!!!!!!!!!!!!
Time is precious, waste it wisely.
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Paypal is the way

Postby crimbopple » Wed Jan 05, 2005 1:56 pm

But, I haven't gotten a BMAN confirmation, only a paypal confirmation, and I went the Debit route first time, and never got a confirmation, So who knows?

I am keeping my fingers crossed and my vial of playa dust close at hand for all the rest of you freaks!
:wink:
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Postby duuuh » Wed Jan 05, 2005 1:56 pm

was that through paypal or checking debit?
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Postby Mariposa Bat » Wed Jan 05, 2005 1:56 pm

Finally!

It can be done... Which is great news for all of us.

Too bad I'm on a pay-by-the-minute computer. I've probably erased the savings already.

Please post your success stories so we can see when the server calms down enough that people are consistently getting through!
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Postby Bob A » Wed Jan 05, 2005 2:00 pm

we're stuck on the paypal confirmation screen. They are having problems. Have tried 3 or 4 times to push pay. So if paypal is being brought to thier knees what chance does inhouse tickets have?

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Postby IndigoFlash_ » Wed Jan 05, 2005 2:02 pm

After an hour of refreshing, rebooting and frustration I got through....1 hour exactly. Got an email from Paypal comfirming my purchase but not BurningMan..yet. Got another email from a friend who said he logged in at 1:00 and already completed his transaction.....15 mins later.
Great fun was had by all Eat my dust :lol:
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Postby Stretch » Wed Jan 05, 2005 2:03 pm

Also success going the paypal route, with confirmation email from them, but not burning man, yet.

I figure that's as good as it gets right now.
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Postby ~CHMOD » Wed Jan 05, 2005 2:03 pm

Bob A wrote:we're stuck on the paypal confirmation screen. They are having problems. Have tried 3 or 4 times to push pay. So if paypal is being brought to thier knees what chance does inhouse tickets have?

Bob A



I'm having the same problem too.
Atleast I'm not the only one...
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Postby billybwilde » Wed Jan 05, 2005 2:04 pm

Bob A wrote:we're stuck on the paypal confirmation screen. They are having problems. Have tried 3 or 4 times to push pay. So if paypal is being brought to thier knees what chance does inhouse tickets have?

Bob A


I doubt it's Paypal's servers.

It's inhouseticket's servers not responding to paypal's server going "They paid. It's all good. Give 'em their ticket."... so once that times out, paypal just says sorry try again... press back twice, re-enter your password... and give it another go.
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Re: Paypal is the way

Postby billybwilde » Wed Jan 05, 2005 2:05 pm

crimbopple wrote:But, I haven't gotten a BMAN confirmation, only a paypal confirmation, and I went the Debit route first time, and never got a confirmation, So who knows?

I am keeping my fingers crossed and my vial of playa dust close at hand for all the rest of you freaks!
:wink:


You're good to go.

As long as you have the paypal confirmation, you'll get your ticket @ that price (even if BM loses the database of paid users, or somethin).
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Postby Stretch » Wed Jan 05, 2005 2:05 pm

Ooops, there it is. Confirmation from Burning Man, via the paypal route.

Methinks things are now running smoothly through that route..

GL.
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Postby sparkletarte » Wed Jan 05, 2005 2:06 pm

will you people please turn off your computers- I'm trying to buy my tickets and you're clogging up the server.
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Postby Bob A » Wed Jan 05, 2005 2:06 pm

anyone else getting stuck on pay pal? We are on the final confirmation screen and pushing pay causes a 2 minute delay and then the problem message and try latter.

we are just hitting the back button and pushing pay again. Should we back out furthor? back to burning man site or begining of paypal. any other people get out of this maze. Should I turn right or left after fighting the Goblins at the treasure chest?

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Postby billybwilde » Wed Jan 05, 2005 2:09 pm

Bob A wrote:anyone else getting stuck on pay pal? We are on the final confirmation screen and pushing pay causes a 2 minute delay and then the problem message and try latter.

we are just hitting the back button and pushing pay again. Should we back out furthor? back to burning man site or begining of paypal. any other people get out of this maze. Should I turn right or left after fighting the Goblins at the treasure chest?

bob A


Just back twice, enter your paypal PW, and then hit Pay again.

Finally worked after an hour anna half!

Stuck on the paypal step for at least 10 times.

It will finally work.
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