Another STEP Question Regarding Will Call

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Another STEP Question Regarding Will Call

Postby Collieman » Tue Jul 31, 2012 2:30 pm

If I pick up a STEP ticket purchased under my name personally at will call, can I put it back into will call for a different camp member?

Any help will be appreciated! Thanks!
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Re: Another STEP Question Regarding Will Call

Postby Eric » Tue Jul 31, 2012 2:39 pm

Collieman wrote:If I pick up a STEP ticket purchased under my name personally at will call, can I put it back into will call for a different camp member?

Any help will be appreciated! Thanks!


No. Period.

From the STEP FAQ
Q: Can I transfer tickets I buy through STEP to somebody else after I buy them?
A: No, tickets purchased through STEP are non-transferable. Both tickets will be held at Will Call under the name of the purchaser. If both parties are arriving separately, the buyer of the ticket may collect both tickets and then leave the second under the other name at the Will Call window.


I suggest you use your STEP ticket & find another one for the other member.
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Re: Another STEP Question Regarding Will Call

Postby delle » Tue Jul 31, 2012 2:52 pm

Eric wrote:From the STEP FAQ
Q: Can I transfer tickets I buy through STEP to somebody else after I buy them?
A: No, tickets purchased through STEP are non-transferable. Both tickets will be held at Will Call under the name of the purchaser. If both parties are arriving separately, the buyer of the ticket may collect both tickets and then leave the second under the other name at the Will Call window.





Isn't that a "Yes"???
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Re: Another STEP Question Regarding Will Call

Postby Savannah » Tue Jul 31, 2012 3:03 pm

Two STEP tickets can be picked up and one reassigned.

I think what's being asked is whether one STEP ticket may be picked up, and reassigned right there at the Will Call window. It seems almost certainly that the answer is no, because then that would make them transferable, and they're not meant to be.

If in doubt, write partiserv@burningman.com to be sure. There's no harm in doing so. It would be far worse to have paid for a STEP ticket you can't use.
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Re: Another STEP Question Regarding Will Call

Postby Collieman » Tue Jul 31, 2012 3:23 pm

I will email them. I thought I'd try here 1st. I hope we can, otherwise it's going to complicate things for a few people.
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Re: Another STEP Question Regarding Will Call

Postby Eric » Tue Jul 31, 2012 3:30 pm

Savannah is correct- if you bought two tickets the person who paid for them can transfer one to another name when they pick them up at Will Call. If there is only one ticket it is not transferable (hence: "non-transferable", that thing everyone was screaming they wanted earlier this year).
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