Ticket question plz help!!!

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Ticket question plz help!!!

Postby samroberts » Wed Mar 14, 2012 8:22 pm

My friend bought a WILL CALL ticket but now cannot make the Burn... Can she change the name to one of our friends? How do we go about this??
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Re: Ticket question plz help!!!

Postby Rice » Wed Mar 14, 2012 8:32 pm

samroberts wrote:My friend bought a WILL CALL ticket but now cannot make the Burn... Can she change the name to one of our friends? How do we go about this??

Try here: http://tickets2.burningman.com/faq.php#elsepickup which links to: https://secure.inticketing.com/namechange.php?nug=burn
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Re: Ticket question plz help!!!

Postby trilobyte » Wed Mar 14, 2012 8:57 pm

If the ticket was a will call ticket purchased in the pre-sale or main sale, you'll have to wait until they start allowing ticket order transfers (this hasn't begun yet). If it was a will call ticket purchased through STEP, it's non-transferable.
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Re: Ticket question plz help!!!

Postby asaxon » Wed Mar 21, 2012 12:30 pm

trilobyte wrote:If the ticket was a will call ticket purchased in the pre-sale or main sale, you'll have to wait until they start allowing ticket order transfers (this hasn't begun yet). If it was a will call ticket purchased through STEP, it's non-transferable.


And what about the camp distributed tickets? I can't see info about it anywhere...

1) Can I purchase with my CC but for someone else's (my brother) name on the will call order?

2) Are the rules about will call the same as for the other ticket types?

3) Can a ticket at will call be changed to mailed OR vice versa?

4) Any news on when will call will open this year for early arrivals? (last year it was Wed)
(With all the STEP non mailable tickets this year it might present an issue...)

Thanks :-)
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Re: Ticket question plz help!!!

Postby zorro sings » Wed Mar 21, 2012 1:50 pm

asaxon wrote:
trilobyte wrote: ever patient trilo explanation





And what about the camp distributed tickets? I can't see info about it anywhere...


:-)



Here you go.Camp main contact has option to buy x amount of hard tickets via purchase codes.You have the choice to purchase all and distribute yourself including leaving any number at will call.Or you could distribute the purchase codes and have everyone take care of it themselves.
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Re: Ticket question plz help!!!

Postby trilobyte » Wed Mar 21, 2012 6:33 pm

@asaxon - info regarding their purchase was sent out to the theme camp coordinator with the purchase codes. The order would be in the name that's on the credit card used for the order. Directed Ticket Distrubution tickets are treated the same as tickets purchased in the main sale, in that yes they are transferable and you can choose either mailed out (if in the US or Canada) or will call. There has not yet been an announcement regarding box office hours at this year's event. Make sure your theme camp coordinator stays on top of the emails coming from the Placement announce mailing list, and passes that information along to your camp's setup crew when it comes along.
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Re: Ticket question plz help!!!

Postby asaxon » Wed Mar 21, 2012 8:22 pm

trilobyte wrote:Directed Ticket Distribution tickets are treated the same as tickets purchased in the main sale

Thanks for answering - that's what I needed to hear!

I'll keep an eye out for will call info. FWIW, I would suggest they open earlier with all the STEP people who don't have an potion to mail the tickets...

@zorro sings - thanks for the info, though I already knew that part :-)
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