Trouble accessing Burner Profiles

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Trouble accessing Burner Profiles

Postby weesinator35 » Fri Jan 25, 2013 9:55 pm

For some reason, now when I go to tickets.burningman.com it keeps redirecting me to: http://tickets.burningman.com/login?ReturnUrl=%2F

This link prompts me to log in using my Burner Profile. I haven't made it yet. Is there still time to do it? Howcome I can't just see the normal info about when the Individual tickets come on sale?
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Re: Burner Profiles

Postby Rice » Fri Jan 25, 2013 10:29 pm

I just checked your link and got the normal Ticket page. I suspect a glitch???
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Re: Burner Profiles

Postby theCryptofishist » Sat Jan 26, 2013 9:07 pm

Try cleaning your cache...
I just parroted what others have said with those page thingeses. I have no actual experience. Not even at being a parrot. Which is too bad, because that whole being able to fly and tear things apart with my beak is kinda appealing.
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Re: Trouble accessing Burner Profiles

Postby trilobyte » Sun Jan 27, 2013 12:24 pm

For a start, if you're trying to create or update your Burner Profile, it sounds as if you're navigating to the wrong address.
http://profiles.burningman.com (more info on that can be found in this post).

Echoing the others, http://tickets.burningman.com is coming up with the normal ticketing info for me as well (I checked on my computer and a tablet). If you clear your browser cache and refresh the page and still experience that unusual redirect/page display, please send me a private message with the details of your system (which OS/version and which browser/version you're using) and I'll see if I can find something out.
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Re: Burner Profiles

Postby Rice » Sun Jan 27, 2013 12:28 pm

theCryptofishist wrote:Try cleaning your cache...
I just parroted what others have said with those page thingeses. I have no actual experience. Not even at being a parrot. Which is too bad, because that whole being able to fly and tear things apart with my beak is kinda appealing.

That web page was messed up for about 15 minutes, then it returned to normal... When I posted about it, everything was back to normal!

Sometimes, settings get temporarily changes and stuff breaks (heck, fixing one issue usually introduces 5 new ones :shock: )

Ta
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Re: Trouble accessing Burner Profiles

Postby tatonka » Wed Jan 30, 2013 9:33 pm

do you need a profile to pre register?
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Re: Trouble accessing Burner Profiles

Postby Eric » Wed Jan 30, 2013 9:34 pm

tatonka wrote:do you need a profile to pre register?


yes.
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Re: Trouble accessing Burner Profiles

Postby theCryptofishist » Wed Jan 30, 2013 9:42 pm

The burner profiles are being used, in this instance, as a way of assuring that we're not known scalpers.
among other things, possibly
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Re: Trouble accessing Burner Profiles

Postby tatonka » Wed Jan 30, 2013 10:06 pm

thanks :)
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Re: Trouble accessing Burner Profiles

Postby gaminwench » Wed Jan 30, 2013 11:15 pm

First ... fill out your profile.
Then pre-register; Feb 6 is the beginning of regular ticket sale pre-registration.
Then buy tickets, this begins Feb 13.

Did I get it right?
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Re: Trouble accessing Burner Profiles

Postby trilobyte » Wed Jan 30, 2013 11:33 pm

gaminwench wrote:First ... fill out your profile.
Then pre-register; Feb 6 is the beginning of regular ticket sale pre-registration.
Then buy tickets, this begins Feb 13.

Did I get it right?


Nailed it right on the head!
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