Any reasons, legal or otherwise the BORG can't toss out the results of the lottery, refund credit card charges and start over ?
One ticket per person tied to ID / ID required at the gate seems like the best solution, with resale only via STEP at face if you can't make it.
The objections raised about the logistics involved seem trite compared to the current fiasco. Any in-house cost incurred to set up the system (say $20.00 per ticket) seem trite compared to ticket cost. Finally I offer my services to co-ordinate / participate in the large number of volunteers it will take to check ID at the gate.
