I'm also concerned for his whereabouts/well-being, sorted out bike hire from him in Feb, and he was prompt with replying back to email. Seemed like a genuine and helpful fellow, and I've heard of others using him for bike hire before, so don't have any thoughts that he is ripping people off by disappearing intentionally with everyone's money. I hope he is ok and it's just a case of 'he's been on holidays, or out of internet access' for a while, in which case I'm sure he will reply to people before Burning Man as soon as he can.
In any case, I'm coming from Australia and really do want to make sure bike hire is sorted for my partner and I, so for now we have lodged a paypal dispute so we can hopefully get our money back and hire from someone else. Can anyone recommend any other good places to hire bikes (that's easy to organise for an international burner) that also include bike rack for car, bike lock and lights on the bike?
If I hear back from the Rat's Bikes guy, I'm still happy to hire from him as he provided everything that we needed at a good price!
If anyone is able to find out what is happening with him, it would be hugely appreciated if you post here and let us all know!
Love is the key philosophy. The love of great red wine from Bordeaux or Burgundy. The love of weird and wonderful sounds – high weirdness, weird highness, the cave man to the rave man, eternal celestial musicians hanging around whistling an old tune